Rapid Patient Experience Survey RFP
eHealth NSW is managing the procurement on behalf of Hunter New England LHD (HNELHD). · New South Wales
- Type
- RFP
Description
Hunter New England LHD is seeking a Patient Reported Experience Measures SaaS solution for survey administration, qualitative feedback, automated reporting documents and dashboards.
The district-wide solution must provide automated SMS survey distribution, secure response collection and storage, interactive dashboards and automated reporting, AI-assisted thematic analysis and sentiment reporting, configurable alerts and risk identification, user training, ongoing support, maintenance and software upgrades.
Summary of the published description
Hunter New England LHD is seeking a Patient Reported Experience Measures SaaS solution for survey administration, qualitative feedback, automated reporting documents and dashboards. The district-wide solution must provide automated SMS survey distribution, secure response collection and storage, interactive dashboards, and automated reporting. It also includes AI-assisted thematic analysis and sentiment reporting, configurable alerts, risk identification, user training, ongoing support, maintenance, and software upgrades.
Stated requirements
- automated SMS survey distribution
- secure response collection and storage
- interactive dashboards and automated reporting
- AI-assisted thematic analysis and sentiment reporting
- configurable alerts and risk identification
- user training
- ongoing support, maintenance and software upgrades
Contract awards for similar work
Keyword match: “patient”- contract awards across Australia with “patient” in the title
- 105
- of them publish a value
- 57
- range, as published
- AUD 12,000 to AUD 1,037,740,000
- median, as published
- AUD 179,602
Past contract values, shown as history. Not a price guide for this tender.
In New South Wales · 11
eHealth NSW
SCM0020-123-05-01 Remote Patient Monitoring
AUD 6,246,565 · published 22 July 2026
Supplier shown after sign-in
South Western Sydney Local Health District
SWSLHD Patient Monitors Service Agreement
AUD 7,141,820 · published 14 April 2026
Supplier shown after sign-in
Health Infrastructure
Shoalhaven Hospital Redevelopment - Patient Entertainment Services (PES)
AUD 466,132 · published 10 September 2025
Supplier shown after sign-in
Elsewhere in Australia · 94, the most recent shown
WMHHS
Patient Rights Education & Training PHS
AUD 43,120 · awarded 23 June 2026 · Queensland
Supplier shown after sign-in
Department of Defence
Patient Transfer System Trial
AUD 18,147 · awarded 25 May 2026 · Australia (Commonwealth)
Supplier shown after sign-in
Sign in to see who holds these contracts.
More open tenders like this
With “patient” in the title · 4 open
- Advance Market Notice 2 - Fixed Wing Non-Emergency Patient Transport Services
HealthShare NSW · New South Wales · closes 31 October 2026
- Rapid Patient Experience Survey RFP
eHealth NSW · New South Wales · closes 3 November 2026
- Fixed Wing Non-Emergency Patient Transport (NEPT) Services
HealthShare NSW · New South Wales · no closing date published
- Rapid Patient Experience Survey RFP
eHealth NSW · New South Wales · no closing date published