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Bendigo Kangan Institute - Employee Assistance Program

Buyer not published · Ref BKI001693-RFT · Victoria

RFT · Published 16 September 2026 · 84131609 - Employee assistance programs · Value not stated

No description published.

Summary of the tender's own page

Bendigo Kangan Institute (BKI) is seeking to procure a comprehensive Employee Assistance Program (EAP) service. The EAP service is intended to support the mental health of employees and their immediate family members. The scope includes confidential short-term counselling, manager support and consultation, critical incident response, specialist support services, wellbeing education, reporting, and dedicated account management. The contract will cover a diverse workforce of approximately 1,500 employees across metropolitan and regional Victoria, as well as interstate locations. Service delivery must be accessible via face-to-face, telephone, and virtual channels, with 24/7 access to crisis support.Show more

Stated requirements

  • Deliver confidential short-term counselling services to employees and their immediate family members
  • Provide manager support and consultation
  • Provide 24/7 access to crisis support and critical incident response capability
  • Deliver specialist support services, including financial, legal, and family violence support
  • Provide wellbeing education and training, as well as digital wellbeing resources (where offered)
  • Provide reporting, analytics, and dedicated account management services
  • Deliver services across face-to-face, telephone, and virtual channels to approximately 1,500 employees across Victoria and interstate locations

Eligibility

  • not stated

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Updated 8 October · Dates checked against the portal on 8 October 2026 · How we collect this data

Contains data from Department of Finance (AusTender), CC BY 3.0 AU; Queensland Government agencies (contract disclosure reports), CC BY 4.0.