Queensland Emergency Dispatchers – Trauma and Wellbeing Research Project
- Reference
- VP525511
- Jurisdiction
- Australia (Commonwealth)
- Published
- 14 September 2026
- Closes
- 14 October 2026
- Category
- Defence & Law Enforcement, Fire & Safety, Training & Development
Description
Tender Details : The Customer invites Queensland-based research providers, including both university and non-university organisations, to deliver a 12-month research project examining trauma exposure and psychological wellbeing within the Queensland emergency dispatcher workforce including Emergency Medical Dispatchers (Queensland Ambulance Service), Police Communications Operators (Queensland Police Service) and Fire Communications Officers (Queensland Fire Department). The research will: i. quantify and analyse trends in the psychological wellbeing, trauma exposure, workforce participation, absenteeism, retention and other relevant workforce indicators among emergency dispatchers; ii. identify organisational, leadership, supervisory and workforce practices that contribute to positive psychological wellbeing, workforce retention and job satisfaction; iii. examine factors that support successful transition into emergency dispatcher roles, including recruitment, onboarding, training ... Issued by : Queensland Mental Health Commission Closing Date : 14/Oct/2026 01:00 PM (UTC+10:00) Brisbane time Reference number : VP525511 Contact person : Not disclosed Tender categories : Defence & Law Enforcement, Fire & Safety, Training & Development Specification Docs : 4
Summary of the published description
The Queensland Mental Health Commission is procuring a 12-month research project examining trauma exposure and psychological wellbeing within the Queensland emergency dispatcher workforce, covering Emergency Medical Dispatchers, Police Communications Operators, and Fire Communications Officers. The project involves quantifying wellbeing and workforce trends, identifying positive organisational and supervisory practices, and examining factors that support successful transition into these roles.
Eligibility
- Queensland-based research providers, including both university and non-university organisations
Source
Refreshed by the nightly source pipeline.
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